Privacy Policy
Introduction
AlphaSMB ("we," "our," or "us") operates the website alphasmb.com (the "Site"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our Site, book a consultation, subscribe to our newsletter, or otherwise interact with our services.
We respect your privacy and are committed to protecting your personal data. Please read this policy carefully.
Information We Collect
Information You Provide Directly
- Contact information: Name, email address, phone number, and company name when you book a consultation, fill out a contact form, or subscribe to our newsletter.
- Booking information: Scheduling preferences and any information you provide through our scheduling tool (Cal.com) when booking a strategy call.
- Payment information: When you purchase a consultation, payment is processed through our scheduling provider's integration with Stripe. We do not store your credit card number, bank account number, or other financial account details on our servers. Stripe handles all payment processing in accordance with PCI-DSS standards.
- Assessment data: When you complete the AI Readiness Assessment, we collect your responses, scores, and any optional context you provide. If you request a report, we collect your name and email address. Assessment data is stored in our database (Supabase) and used to generate your personalized report.
- Communication content: Information you share during consultations, emails, or other communications with us.
Information Collected Automatically
- Analytics data: We use privacy-focused analytics (Plausible Analytics) to collect anonymized usage data including pages visited, referral source, device type, and browser type. Plausible does not use cookies and does not collect personally identifiable information.
- Log data: Our hosting provider (Vercel) may collect standard server log information including IP addresses, browser type, and access times.
Information We Do NOT Collect
- We do not use tracking cookies or third-party advertising cookies.
- We do not sell, rent, or trade your personal information to third parties.
- We do not use your data for targeted advertising.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and fulfill consultation bookings and payments
- Send you confirmation emails and scheduling reminders related to your bookings
- Send you our newsletter and updates, if you have opted in
- Respond to your inquiries and communications
- Generate anonymized, aggregate insights to improve our services (no individual client data is shared or identifiable)
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may process your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Cal.com | Appointment scheduling | cal.com/privacy |
| Stripe | Payment processing | stripe.com/privacy |
| Vercel | Website hosting | vercel.com/legal/privacy-policy |
| Plausible Analytics | Website analytics (cookieless) | plausible.io/privacy |
| Kit (ConvertKit) | Newsletter delivery | kit.com/privacy |
| Supabase | Assessment data storage | supabase.com/privacy |
| Resend | Transactional email delivery | resend.com/legal/privacy-policy |
Each of these providers has their own privacy policies governing how they handle your data. We encourage you to review their policies.
Data Retention
- Booking and consultation data: Retained for the duration of our business relationship and for a reasonable period thereafter for follow-up, record-keeping, and legal compliance purposes.
- Email subscriber data: Retained until you unsubscribe. You may unsubscribe at any time using the link included in every email we send.
- Analytics data: Plausible Analytics retains anonymized data and does not store personally identifiable information.
- Payment records: Retained as required by applicable tax and financial regulations.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal retention requirements)
- Unsubscribe from our newsletter at any time
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at the email address listed below.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
Consultation Confidentiality
Information shared during paid consultations is treated as confidential. We may use anonymized, non-identifiable insights from consultations to improve our methodology, create educational content, or develop products. We will never share identifiable client information, business details, or proprietary data without your explicit written consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
AlphaSMB
Email: zach@alphasmb.com
Website: alphasmb.com
This privacy policy is provided for general informational purposes. For specific legal advice regarding privacy compliance (GDPR, CCPA, etc.), consult a qualified attorney.